UPS, FedEx, and USPS have suspended all service guarantees except for "Next Day Air." We will ship your order quickly, but Jakt Gear has no control over delivery timeliness. If you must receive your parcel urgently, please choose "Next Day Air."
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    We think customer service should be just that...service. If you have a question, email us directly or pick up the phone and call. We love talking directly with our customers. We want to make sure you always have your specific questions answered!

    Please give us a call at 802-448-2663 or email us at if you have any questions.


    Q:  Why don't my magnets engage?

    A:  The neodymium magnet in your adjustable sleeve may be flipped to the opposite polarity. Simply flip it over and your problem is solved!


    Q:  How much is shipping in the U. S.

    A:  If your products are less than 2 lbs, shipping is a flat rate of $6.00


    Q:  How long does it take to get my shipment?

    A:  We have all products in stock. If you order before noon CST, your package will ship the same day USPS Priority Package 2-3 business days.