At JAKT GEAR, our mission is to design and create products built for the rigors of the backcountry, which solve complex problems with simple solutions. Our products are hand-made by US veterans and we take great pride in our work. If you have a problem with our any of our gear, please contact us and give us the chance to make it right.
WHAT WARRANTY COVERS
This warranty covers any manufacturer workmanship defects in your JAKT Gear products. This warranty applies to consumer use only and is null and void if the product is used in a manner it is not intended for.
HOW LONG COVERAGE LASTS
This warranty lasts for the lifetime of the product.
WHO IS COVERED UNDER WARRANTY
This warranty is for the original consumer purchaser only. It is not transferable. Proof of purchase must be verified.
WHAT WARRANTY DOES NOT COVER
Any problem that is caused by abuse, misuse, or an act of nature (fire, flood, moths, etc.) is not covered. Snags, stains, pilling, discoloration, deterioration, burns, or damage from normal wear and tear are not covered by this warranty. Consequential and incidental damages are not recoverable under this warranty.
Jakt Gear products are designed and built for the rigors of the backcountry, with weight, comfort, performance, and durability as the goal. While our products do excel in these areas, they are not indestructible and though it may take a while, will eventually wear out.
WHAT JAKT GEAR WILL DO
If the item proves to be defective in workmanship, Jakt Gear will attempt to repair the item. If this is not possible, we will replace it with a new item of similar composition and price. If no such item is available, a refund for the full purchase price of the original item will be issued at Jakt Gear's discretion.
LIMITATION ON DAMAGES AND DURATION OF IMPLIED WARRANTY
Jakt Gear will repair or replace the product as provided under this Lifetime Warranty. This shall be the only remedy of the consumer. Jakt Gear shall not be liable for any loss or damages, including consequential, indirect, and incidental damages arising out of the use of, or inability to use, the product, or for breach of any expressed or implied warranty or condition on this product. Except to the extent prohibited by law, any implied warranties or conditions of merchantability and fitness for a particular purpose are limited in duration of this warranty.
HOW TO GET SERVICE
Contact Jakt Gear by email at Warranty@JaktGear.com, or by phone at (802) 448-2663, during normal business hours Monday thru Friday from 8:00AM to 5:00PM CST. You may be asked to provide photographs and to return the product for review.